Privacy Policy

This Privacy Policy governs the way DH Family Court and Solutions uses, maintains and discloses

information collected from Clients. This privacy policy applies to the Site and all products and services

offered by Deborah Harry, of DH Family and court Solutions LTD.

By providing us with your data, you warrant to us that you are over 18 years of age.

It is very important that the information we hold about you is accurate and up to date. If at any time

your personal information changes please let us know by emailing info@dhfamilyandsolutions.com

 

Personal data we collect from Users

Personal data means any information capable of identifying an individual. Users may be asked for

identity and contact data such as name, email address, mailing address, phone number; financial and

transaction data, which may include your bank account and payment card details plus details of

purchases made by you; profile and usage data, such as feedback and survey responses, your interests and how you use our website and services; marketing and communications data, which may

include how you wish to receive marketing communications from us and your communication

preferences. This is not an exhaustive list.

Users may, however, visit our Site anonymously. We will collect personal data from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal data, except that it may prevent them from engaging in certain Site

related activities.

Sensitive Data

We do not collect any Sensitive Data about Users via the website but may do so if you become a

client. Please refer to the "terms and conditions" sent to clients by email for further information on

data storage of documents voluntarily provided by client's seeking support. Data will only be collected

from you if you voluntarily submit such information to us. Sensitive data refers to data that includes

details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric

data.

 

Non - personal data we collect from Users

We may collect non - personal data about Users whenever they interact with our

Site. Non - personal data may include the browser name, the type of computer and technical information about your

means of connection to our Sites, such as the operating system and the Internet service providers

utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance the User experience. The User’s web browser places cookies

on their hard drive for record-keeping purposes and sometimes to track information about them, this

is primarily for analysing the functionality and user experience of the website via software called

“Google Analytics”. You may choose to set your web browser to refuse cookies or to alert you when

cookies are being sent. If you do so, note that some parts of the Site may not function properly.

 

How we collect Users personal data

We may collect personal data from Users in a variety of ways, including, but not limited to, when

Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a

the survey, fill out a form, give us feedback and in connection with other activities, services, features or

resources we make available on our Site.

You may also provide data by communicating with us by post, phone, email or in person.

 

Purposes for processing your personal data

We may collect and use your personal data for the following purposes:

• To improve customer service

Information, you provide helps us respond to your customer

service requests and support needs more efficiently.

• To personalise your experience,we may use information in the aggregate to understand how

our Users as a group use the services and resources provided on our Site.

• To improve our Site, we may use feedback you provide to improve our products and services.

• To administer and protect our business and our Site.

This may include troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data.

• To process payments, we may use the information you provide about yourself when placing

an order only to provide service to that order. We do not share this information with outside

parties except to the extent necessary to provide the service.

• To enable you to take part in a promotion, contest, survey or other Site feature

• To send you information you have agreed to receive about topics we think will be of interest to you.

• To send periodic emails. We may use the email address to send the User information and

updates pertaining to their order. It may also be used to respond to their enquiries, questions, and/or other requests. If the User decides to opt - into our mailing list, they will receive emails that may include company news, updates, related

product or service information, etc. If at any time the User would like to unsubscribe from receiving

future emails, we include detailed unsubscribe instructions at the bottom of each email.

 

Sharing your personal information

We do not sell, trade, or rent Users person

al identification information to others. We may share

generic aggregated demographic information not linked to any personal identification information

regarding visitors and users with our business partners, trusted affiliates and advertisers for the

purposes outlined above.

 

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to

protect against unauthorised access, alteration, disclosure or destruction of your personal

information, username, password, transaction information and data.

 

Data retention

We will only retain your personal data for as long as is necessary for the purposes set out in this

policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

 

Your legal rights

You have the following rights under data protection laws:

·The right to be informed

·The right of access

·The right to rectification

·The right to erasure

·The right to restrict processing

·The right to data portability

·The right to object

·The right to withdraw consent

·Rights in relation to automated decision making and profiling

If you wish to exercise any of the rights set out above, please email us at info@dhfamilyandcourtsolutions.com

Your acceptance of these terms

Any changes we may make to our privacy policy in the future will be posted on this page and, where

appropriate, notified to you by e-mail. Changes will be effective upon the posting of the changes and

your acceptance of the changes, which may be through your continued use of the site after the

changes take effect.

Contacting us

Deborah Harry is the data controller and is responsible for your personal data. The data controller’s

contact details are as follows:

Full name of legal entity:

Deborah Harry trading as DH Family and Court Solutions Ltd .

Email address:

info@dhfamilyandcourtsolutions.com

 

Postal address:

71 - 75

Shelton Street,

Covent Garden

London.

WC2H 9JQ

Phone Number:

+44 (0)7894408263

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at the address, telephone number or email listed above.

Contact Us 

Registered Office:

71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

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DH Family and Court Solutions is part of DH Family and Court Solutions Ltd (Company Number: 12481043).